About your order delivery
The current delivery time is 9-10 weeks.
Thank you for your continued patronage of FACTRON.
All products in our store are made to order.
After receiving an order, we carefully proceed with each step of machining, followed by handmade polishing and assembly.
Therefore, delivery usually takes about 9-10 weeks.
Additionally, we are grateful to always have many backorders and manufacture them in the order they are received.
We apologize for the wait,
but this is an important process to deliver quality that you can enjoy for a long time.
We appreciate your understanding when placing an order.
Also, in some cases, delivery may be earlier than 9-10 weeks.
Please contact us in advance if you will be unable to receive your delivery for an extended period due to travel or business trips.
In the following cases, delivery may take even longer.
- Delays due to a large volume of orders
- Unexpected problems with materials, equipment, or processing
- Problems at external factories for surface treatment (anodizing, plating, etc.)
- When business is affected by the spread of acute infectious diseases (epidemics) or disasters
- Regardless of product type, orders of 3 or more items may take 10-11 weeks.
We kindly ask for your understanding.
<Business Days and Holidays>
Holidays include Saturdays, Sundays, national holidays, long holidays, and winter/summer holidays.
Information regarding long holidays and winter/summer holidays will be announced in the header or in the information section.
Business days are weekdays from 10:00 to 18:00, excluding the above.
FACTRON Online Shop